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Send a test now

A one-off test goes to one person straight away, whether or not scheduling is switched on. It’s a good way to see what your staff will get.

  1. Click Staff in the menu. (You can also click Send a test on the Home page.)
  2. Find the person in the list.
  3. In their row, click the envelope button (Send test email).

You’ll see “Test phishing email will be sent shortly.” The test goes out about 30 seconds later.

If you click again before it goes, you’ll see “A test for” followed by their name and “is already on its way.” Only one test is sent.

The test follows your Campaigns settings: your mix of formats, AI-written and template emails, the templates you’ve chosen and the person’s current difficulty level.

  1. On the Staff page, click the sliders button (Send test with options) in the person’s row.
  2. Choose a Test format:
    • Automatic mix: uses your percentages from Campaigns → Advanced → Test formats.
    • Email link, Email QR code, PDF with link or PDF with QR code.
  3. If you chose a PDF format, you can pick a PDF design, or leave it on Automatic selection.
  4. Click Send selected test.

See Test formats for what each format looks like.

There’s no way to send a one-off test to a group. Click the button in each person’s row.

Each person who signs in to OutPhish can send up to 10 one-off tests a day. After that, you’ll see “You’ve made too many requests. Please try again later.”

To test everyone regularly, use scheduled tests instead.

  • Send one to yourself. Add yourself as a staff member, then send yourself a test. Check your junk or spam folder if it doesn’t arrive. While you’re an active staff member, you count towards your plan and get scheduled tests too.
  • Preview templates and PDF designs. See Choose email templates and Test formats. Previews aren’t recorded.

You can’t preview an AI-written email before it’s sent, because it’s written when the test is sent.

  • A one-off test counts like any other test. If the person clicks, it shows in your reports, their difficulty level drops, and they get a feedback email and training. See What staff see.
  • One-off tests don’t raise the person’s difficulty level.
  • You can’t send a test to an archived staff member.
  • If you have more active staff than your plan covers, tests aren’t sent, including one-off tests. You’ll see “Cannot send a test” with your number of active staff and your plan’s limit. See Staff and your plan.
  • You need the Send Test Emails permission. The Organization Admin and Campaign Manager roles have it. See Users and roles.
  • One-off tests work on the Free plan, paid plans and the free trial.